Enquiries, Complaints & Thank Yous

We're here to help, please get in touch!

General Enquiries & Suggestions

If you have a general enquiry or would like to make a suggestion regarding our services, please email us via mail@jmbtravel.co.uk and a member of our team will get back to you.

Complaints & Thank Yous

If you wish to make a complaint or say thank you, please email mail@jmbtravel.co.uk. Please be sure to include the following details in order that we can deal with your enquiry promptly:

  • The date and time you made your journey
  • The service number
  • Where you boarded the bus
  • The direction the bus was heading in

If you'd prefer to speak to someone on the phone, give us a call on 01698 386 030.